Senior Associate, Campaign Operations (CRM / Lifecycle Marketing)
Core
Build, test, and launch CRM and lifecycle marketing campaigns across email, push, SMS, and in-app channels to deliver high-quality communications to end-consumers.
Role type
Senior hands-on IC campaign operations specialist (CRM/Lifecycle Marketing)
Builds
Multi-channel CRM campaigns (email, push, SMS, in-app) and automation workflows
Domain
Food delivery / E-commerce / Lifecycle Marketing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Braze, Iterable, Salesforce Marketing Cloud, HubSpot, Klaviyo, audience segmentation, personalization logic, A/B testing, campaign QA, multi-channel execution
Preferred skills
Additional marketing automation/CRM tools, data analysis
Technologies
Braze, Iterable, Salesforce Marketing Cloud, HubSpot, Klaviyo
Responsibilities
Build, test, and launch CRM and lifecycle marketing campaigns; Own the end-to-end QA review process; Monitor and analyze campaign performance metrics; Partner with cross-functional teams on campaign goals and execution
Seniority
Senior, hands-on IC