Account Manager (Fukuoka-based)
Core
Strategic account manager for hotel partners, driving commercial performance and revenue growth on Agoda's platform.
Role type
Senior Account Manager (Partner Services)
Builds
Long-term strategic partnerships with accommodation providers to optimize visibility, conversion, and revenue.
Domain
Online Travel / Hospitality
Deliverable
client delivery
Required skills
Account management, sales/business development, data analysis, stakeholder management, negotiation, problem-solving, CRM proficiency, Excel
Preferred skills
Online travel/hospitality industry experience, hotel distribution/revenue management knowledge, matrix organization experience
Technologies
CRM systems, Excel, presentation software
Responsibilities
Manage hotel partner portfolio and serve as primary contact for commercial matters; Monitor and analyze key business metrics (production, availability, rates, Direct Share); Identify performance gaps and recommend actions to improve revenue; Support partners in adopting Agoda programs and inventory optimization; Resolve partner issues and support escalations; Prepare account updates and business reviews for stakeholders.
Seniority
Mid-Senior, hands-on IC