Client Success Manager

United StatesRemoteFull-time$110k2026-08-29 → 2026-11-11

Hybrid

Core

Strategic partner to sports and entertainment clients, aligning SeatGeek's technology with their business goals to drive revenue growth and deliver win/win solutions.

Role type

Senior Client Success Manager (SaaS/Tech)

Builds

Long-term, high-impact client relationships and strategic outcomes

Domain

Sports and Entertainment / Ticketing / SaaS

Deliverable

client delivery

Required skills

Strategic partnership, revenue growth, data analysis, commercial strategy, leadership communication, cross-functional collaboration, problem-solving

Preferred skills

Sports or ticketing industry experience, Looker, AI tools, presenting to senior leadership

Technologies

Looker, Google Suite, internal reporting tools

Responsibilities

Serve as a strategic partner to clients, build trusted relationships with senior leaders, identify and execute opportunities for product adoption and commercial improvement, lead business reviews, manage daily communication and resolve issues, analyze product usage and financial data, travel to client events (25-30%)

Seniority

Senior, hands-on IC

About SeatGeek

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!