AI Journey Operations Manager

Bellevue💼 Full-time🗓 2026-08-24 → 2026-09-26

Core

Own the business strategy, qualification framework, routing logic, and operating model for AI-assisted xDR capabilities to drive funnel and pipeline outcomes.

Role type

Senior cross-functional capability owner (AI xDR operations)

Builds

AI-enabled demand engine and xDR workflows

Domain

B2B SaaS go-to-market, revenue operations, AI buyer engagement

Deliverable

product features

Required skills

B2B demand generation, revenue operations, xDR operations, AI SDR/xDR platforms, automated qualification, rules-based workflows, cross-functional leadership, analytical ability, operating-process design

Preferred skills

routing models, next-best-action frameworks, enterprise B2B SaaS GTM, cybersecurity/identity, technical buyer marketing, account-based demand, lifecycle management

Technologies

Qualified, Outreach, Salesforce, Marketo, Common Room, Clay

Responsibilities

Define qualification frameworks for AI-assisted engagement; design routing, handoff, and disposition models; connect AI xDR to revenue outcomes; lead the cross-functional operating model; guide workflow implementation

Seniority

Senior, hands-on IC

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About Okta

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.