Principal Solutions Engineer
Core
Deliver technical sales and product consultancy services to NewBiz, partners, and Customer Success to increase win rates and deal sizes.
Role type
Senior Solutions Engineer (Technical Sales)
Builds
Free trials, pre-sales activities, and technical solutions for upsells and renewals
Domain
SaaS / E-commerce / Customer Reviews
Deliverable
product features
Required skills
Salesforce, HTML, JavaScript, REST API, scripting, technical troubleshooting, e-commerce, social media, SEO
Preferred skills
SaaS or E-commerce company experience, modular trials support
Technologies
Salesforce, REST API, HTML, JavaScript
Responsibilities
Set up and run new trials; Participate in pre-sales activities coordinated by sales reps; Coordinate pre-sales activities with allocated sales teams; Assist CS in technical solutions for upsells and renewals; Troubleshoot enterprise prioritization issues; Conduct sales clinics for hard-to-convert leads; Maintain trial reporting; Ensure automation health checklists are followed.
Seniority
Senior, hands-on IC
