Engagement Manager, Professional Services (SEA/GCN)
Core
Lead complex, multi-faceted project teams to accelerate implementations of Stripe's payment infrastructure for enterprise clients in the Greater China market.
Role type
Senior IC Engagement Manager (Professional Services)
Builds
Implementation and post-launch services for Stripe users to maximize long-term value
Domain
Financial technology / Payments / Enterprise Software
Deliverable
client delivery
Required skills
Program management, enterprise consulting, technical concept translation, risk assessment, stakeholder leadership, process improvement, API integration knowledge, cross-functional collaboration
Preferred skills
PMP/ITIL/PSM certifications, payments industry experience, API integration experience
Technologies
Stripe payment infrastructure, APIs
Responsibilities
Lead program governance and manage requirements aligned with business objectives; Proactively manage integration of Stripe products into client technical architecture; Drive interlock between users and Stripe Product/Engineering teams; Ensure smooth transition of capabilities to operations including knowledge transfer; Participate in global community to evolve implementation methodologies
Seniority
Senior, hands-on IC