Technicien.ne en informatique - Rivière-du-Loup
Core
On-site and remote IT support technician for SMEs in the Rivière-du-Loup region, diagnosing and resolving hardware, network, and infrastructure issues.
Role type
Mid-level IT Support Technician (Field)
Builds
Production IT support services for small and medium-sized business clients
Domain
IT Services / SME Support
Deliverable
client delivery
Required skills
Windows environment administration, network troubleshooting, firewall management, backup solution management, printer management, customer service, autonomous problem solving
Preferred skills
Microsoft 365, Exchange, Intune, Active Directory, VPN, Wi-Fi configuration
Technologies
Microsoft 365, Exchange, Intune, Active Directory, Windows Servers, Fortinet, WatchGuard, Cisco, SonicWall, Veeam, Acronis
Responsibilities
Travel to client sites for technical interventions, diagnose and resolve workstation, network, and infrastructure issues, install and maintain equipment and systems, provide rigorous customer service and follow-ups, identify optimization opportunities and propose solutions
Seniority
Intermediate, hands-on IC
