Managed IT Services Field Engineer
Core
Onsite IT support and site auditing to assess, document, and optimize IT infrastructure across customer sites.
Role type
Managed IT Services Field Engineer
Builds
Compliant and optimized IT infrastructure for customer branches and warehouses
Domain
IT Infrastructure / Managed Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows OS, Office 365, Active Directory, networking fundamentals, hardware installation, onsite IT setup, troubleshooting, documentation
Preferred skills
IT asset management tools, network diagrams, patch panels, structured cabling standards, CompTIA A+, Microsoft Modern Desktop Admin, ITIL Foundation, CCNA
Technologies
Windows, Office 365, Active Directory
Responsibilities
Conduct site audits to assess and document IT infrastructure, perform hardware/software troubleshooting, ensure systems comply with organizational standards, manage multiple audit and support tasks independently, travel to different sites
Seniority
Mid-level, hands-on IC