IT Local Support Engineer
Core
Implementing and maintaining local office IT infrastructure, workstations, and providing first-line support for users within the Dutch entities.
Role type
Local IT Support Engineer
Builds
Stable IT work environments for local employees
Domain
IT Infrastructure / Enterprise Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network equipment configuration (firewalls, switches, access points), Windows Server administration, Active Directory management, PC and mobile device setup, Microsoft 365 support, hardware troubleshooting, asset inventory management
Preferred skills
Analytical problem-solving, proactive service mindset, independent and team collaboration, familiarity with latest IT technologies
Technologies
Windows Server, Active Directory, Microsoft 365, firewalls, switches, access points
Responsibilities
Design, implement, and upgrade office infrastructure (network equipment, local servers, printers); Install and configure PCs and mobile devices; Provide first-line IT support for incidents and account management; Manage local hardware inventory and vendor contacts; Monitor SLAs for user requests and incident tickets
Seniority
Mid-level, hands-on IC