Growth Operations Analyst
Core
Manage sales operations processes and serve as the subject matter expert on workflows and best practices within a processing team.
Role type
Operations Analyst (Sales Operations)
Builds
Process documentation, workflow resources, and operational improvements
Domain
Health Insurance / Sales Operations
Deliverable
product features
Required skills
Process management, workflow design, data analysis, issue escalation, cross-functional partnership, documentation creation, database querying
Preferred skills
SQL, project management, tech/healthcare/audit/consulting background
Technologies
Google Sheets, Excel, Databases
Responsibilities
Manage sales operations processes, support team development and issue resolution, escalate issues to management, create workflow documentation, pull data from databases, build relationships with partners
Seniority
Individual Contributor, 1+ years experience