Business Operations Associate
Core
Turn expert human judgment into scalable software systems for a commercial insurance company by rebuilding operational workflows.
Role type
Business Operations Associate (IC)
Builds
Scalable processes, workflows, and structures that replace manual tracking
Domain
Commercial Insurance / Fintech
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Context switching, end-to-end ownership, process design, stakeholder management, data analysis, product translation
Preferred skills
Startup experience, insurance/fintech domain knowledge, CRM/automation tooling
Technologies
CRM, workflow automation tools, AI-assisted tooling
Responsibilities
Manage underwriter follow-ups and carrier communications, build scalable operational processes, enable sales teams with data and materials, translate operational pain points into product requirements, handle full customer lifecycle from intake to renewal
Seniority
Junior to Mid-level, hands-on IC