CareerPlan

Account Executive, Small Business

Sydney, AustraliaFull-time2026-09-16 → 2026-11-10

Core

Drive growth and adoption of Intercom's SMB product through a consultative sales approach, managing the full sales cycle from prospecting to close.

Role type

Senior Account Executive (SMB)

Builds

Intercom product adoption for Small Business customers

Domain

SaaS / Customer Experience

Deliverable

product features

Required skills

Closing net new business, Outbound prospecting, SaaS sales experience, Forecasting, Consultative selling, Quota attainment

Preferred skills

Partnership with SEs, Voice of customer feedback

Technologies

Intercom, Salesforce

Responsibilities

Evangelize product and spearhead growth in SMB segment, Manage full sales cycle from prospecting to close, Provide accurate revenue forecasts, Articulate value using Command of the Message framework, Plan pacing for month and quarter, Partner with SEs to win flagship logos, Partner with R&D and Marketing as voice of customers

Seniority

Mid-level, hands-on IC