Specialist Sales Engineer (Edwin AI focused)
Core
Support technical evaluation of LogicMonitor's AI-first hybrid observability platform, specifically leading Edwin AI discovery, demos, and proof-of-value engagements for prospects.
Role type
Specialist Sales Engineer (Edwin AI focused)
Builds
Pre-sales demonstrations and proof-of-value engagements for the Edwin AI platform
Domain
IT Infrastructure Management / AI / Observability
Deliverable
product features
Required skills
Edwin AI platform expertise, Linux administration, Windows administration, virtualization, storage systems, load balancers, scripting (PowerShell, Groovy, Ruby), database management, correlation engines, AI tool usage
Preferred skills
SysAdmin experience, Site Reliability Engineering experience, support team methodologies
Technologies
LogicMonitor, Edwin AI, Linux, Windows, VMware, Hyper-V, NetApp, EMC, f5 bigIP, SQL, MySQL, PostgreSQL, Active Directory, WMI, SNMP, JMX
Responsibilities
Lead Edwin AI discovery, demos, and proof-of-value engagements; Optimize Edwin evaluations by configuring use cases, workflows, and dashboards; Deliver ongoing Edwin AI training for internal teams; Serve as primary technical advisor for Edwin prospects; Translate customer operational challenges into Edwin AI solutions; Document technical requirements and evaluation outcomes in Salesforce.
Seniority
Mid-Senior, hands-on IC