Commercial Solutions Engineer - East Coast
Core
Act as a trusted technical advisor to largest customers and prospects, bridging product and customer outcomes by designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments.
Role type
Senior Commercial Solutions Engineer (Pre-Sales & Post-Sales)
Builds
Dash0 observability platform (OpenTelemetry-native, AI-centric)
Domain
Observability, Cloud-Native, Distributed Systems
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Kubernetes, OpenTelemetry, observability pipelines, distributed tracing, telemetry data ingestion, performance optimization, DevOps, SRE, platform engineering, technical demo execution, architecture guidance, technical communication
Preferred skills
Pre-sales/Sales Engineering experience in B2B SaaS, OpenTelemetry ecosystem contributions, CRM tools (Salesforce/HubSpot), high-growth startup environment experience
Technologies
OpenTelemetry, Kubernetes, cloud-native technologies, telemetry data modeling, OpenTelemetry collector
Responsibilities
Design and architect observability solutions; Translate complex customer requirements into scalable Dash0 implementations; Develop and execute Proofs of Concept; Deliver engaging technical demos and presentations; Partner with Account Executives throughout the sales cycle; Provide architecture guidance on observability setup and telemetry data modeling; Create and maintain reusable demo environments and reference architectures; Contribute to technical content (blog posts, conference talks, documentation)
Seniority
Senior, hands-on IC