Senior Product Designer, Observe by Snowflake
Core
Designing high-stakes, technically complex workflows for an AI-powered observability platform used by SREs and platform engineers to debug critical failures.
Role type
Senior Product Designer (AI-native observability)
Builds
AI SRE, APM, Metrics, Log/Trace Explorers, dashboards, and onboarding flows for the Observe platform.
Domain
Enterprise software, Observability, Agentic AI, Real-time data
Deliverable
production ML models | product features
Required skills
End-to-end design for complex data-heavy products, Interaction design for technical workflows, AI-native interface design (chat, agents), Rapid prototyping, Design system evolution, Competitive analysis
Preferred skills
Experience with observability/monitoring/incident response, CLI-adjacent or developer tooling design, Startup or acquisition-stage product team experience
Technologies
Apache Iceberg, AI-enabled prototyping tools
Responsibilities
Own end-to-end design for Observe surfaces; Define interaction models for incident investigation and AI-assisted troubleshooting; Prototype early using AI tools; Partner with PM and engineering on product direction; Evolve design system and shared patterns; Perform competitive analysis
Seniority
Senior, hands-on IC
