Senior Commercial Account Manager
Core
Senior Account Manager responsible for full-cycle ownership of enterprise SaaS accounts, driving net-new revenue, renewals, and expansion within the SMB segment.
Role type
Senior Commercial Account Manager (SMB)
Builds
Enterprise revenue through upsells, cross-sells, and renewals for a predictive revenue platform
Domain
SaaS / Sales Technology
Required skills
Full sales lifecycle management, C-level relationship building, strategic account planning, churn risk management, revenue forecasting, competitive intelligence, executive presentations, quota overachievement
Preferred skills
Experience in SMB segment, ability to utilize internal resources (SE, CS), collaborative problem solving
Technologies
Salesloft platform
Responsibilities
Manage full-cycle account ownership including upsells, cross-sells, and renewals; Prospect and close new ACV opportunities within assigned territory; Develop and execute success plans for high-value accounts; Monitor account health to identify and mitigate churn risks; Cultivate relationships with VPs and C-suite executives; Provide accurate revenue forecasts; Stay updated on market trends and competitor movements; Partner with Customer Success and Product teams to resolve complex issues; Streamline renewal execution for lower-spend accounts while identifying growth potential