Implementation Consultant
Core
Lead implementation of Box's cloud content management platform for new and existing enterprise customers, guiding their digital transformation and ensuring successful adoption.
Role type
Senior Implementation Consultant (SaaS/Enterprise)
Builds
End-to-end content management solutions and digital transformation roadmaps for enterprise clients
Domain
Enterprise SaaS, Cloud Content Management, Digital Transformation
Deliverable
client delivery
Required skills
Project management, stakeholder management, solution design, requirement gathering, troubleshooting, data migration, cross-functional collaboration, sales alignment, feedback loop management
Preferred skills
SaaS implementation expertise, enterprise software experience, industry best practices knowledge
Technologies
Box platform, 3rd party product integrations
Responsibilities
Lead implementation projects from conception to adoption, manage project scope and resources, provide professional advice on business and technical aspects, support large-scale data migrations, propose end-to-end solutions, collaborate with sales and CSM teams for future growth planning, gather customer feedback for service improvement
Seniority
Senior, hands-on IC with strategic planning