Senior Manager, Client Experience (Pre-Sales Solutions & Scoping)
Core
Architect operational experiences for enterprise clients during pre-sales stages, transforming pre-sales operations from a defensive gatekeeper into a proactive commercial driver to win deals.
Role type
Senior Manager, Pre-Sales Solutions & Scoping
Builds
Unified service packages, pre-sales operational collateral, and strategic alliances between Global Operations and Sales teams.
Domain
SaaS / Corporate Travel
Required skills
Pre-sales solutions expertise, cross-functional diplomacy, high-stakes negotiation, critical problem solving, analytical capacity modeling, data-backed decision making
Preferred skills
Experience in SaaS or corporate travel ecosystems, AI automation metrics knowledge
Technologies
AI-assisted Automated Employment Decision Tool (Metaview)
Responsibilities
Lead the GOS "Sales Squad" to embed operational experts in late-stage sales pitches; Drive service tier unification by simplifying legacy offerings; Conduct strategic commercial consultations to align delivery with pricing; Enforce scoping integrity to prevent misaligned promises; Govern pre-sales metrics for deal quality and pipeline velocity.
Seniority
Senior, hands-on IC with strategic leadership
