Senior Vendor Manager, SMB Sales
Core
Own regional and site-level performance across OpenAI's outsourced SMB Sales vendor network, driving attainment against revenue, pipeline, and quality targets.
Role type
Senior Vendor Manager (Sales Operations)
Builds
Scaled SMB sales execution for OpenAI's products and platform
Domain
SaaS / AI / Cloud
Deliverable
client delivery
Required skills
Vendor management at scale, sales operations, BPO leadership, commercial operations, funnel metrics analysis, forecasting accuracy, QA frameworks, stakeholder influence
Preferred skills
Experience with Tier 1 outsourced sales providers, software/ads environment experience
Technologies
WBRs, MBRs, QBRs, scorecards, governance forums
Responsibilities
Drive attainment against revenue and pipeline targets, inspect funnel health and identify root causes, run governance forums and corrective action plans, hold vendor leadership accountable for execution, ensure regional adoption of global standards, monitor new-hire ramp and vendor capacity, translate performance signals for internal stakeholders
Seniority
Senior, hands-on IC