Tech Services | Office Support Technician | Temp
Core
Provide 1st line endpoint support, office management, and facilities coordination for a global trading firm's office.
Role type
Office Support Technician (IT Level 1)
Builds
Maintains endpoint stability and office operational readiness for end users and staff.
Domain
Financial Services / IT Operations / Office Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows 11 support, MacOS support, Virtual Desktop environment support, basic network troubleshooting, IT helpdesk experience, equipment disposal coordination, office move coordination, stock take management, floor plan diagram updates
Preferred skills
Experience with Microsoft Office applications, experience supporting users in virtual desktop environments
Technologies
Windows 11, MacOS, Virtual Desktop, Microsoft Office
Responsibilities
Troubleshoot and maintain daily endpoint issues for end users, diagnose equipment and organize safe disposal, order and receive office equipment and supplies, conduct stock takes and maintain storeroom, update floor plan diagrams, coordinate office and desk moves, provide occasional weekend and early/late night support
Seniority
Junior, hands-on IC