IT Operations Specialist
Core
Provide IT helpdesk support, manage device lifecycle and security, and handle onboarding/offboarding for a distributed global team.
Role type
IT Operations Specialist (Helpdesk & Endpoint Security)
Builds
Enterprise IT infrastructure, device fleets, and security posture for a financial services firm
Domain
Financial Services / IT Operations
Deliverable
infrastructure
Required skills
Linux, MacOS, Windows system administration, device management, patching, automation workflows, SSO configuration, scripting, enterprise SaaS management, cloud environments, cybersecurity, LAN/WAN management
Preferred skills
Financial services industry experience, privacy regulations knowledge, business acumen
Technologies
Linux, MacOS, Windows, MDM, SSO, Cloud platforms
Responsibilities
Diagnose and provide IT support for staff, manage onboarding and offboarding activities, set up and deploy laptops and devices, manage MDM systems including BYOD, maintain IT asset inventory, secure endpoint devices, provide IT training, assist with change management and procurement
Seniority
Mid-level, hands-on IC
