Sales Operations Analyst
Core
First point of contact for US AE and SDR teams to resolve sales tech stack issues, onboard new hires, and administer systems to keep reps selling.
Role type
Sales Operations Analyst (Sales Tech Stack Admin & Support)
Builds
Sales tech stack stability, data quality, and process efficiency for US sales teams
Domain
SaaS / Sales Operations
Required skills
Salesforce administration, Jira administration, CPQ, DocuSign, data governance, process improvement, stakeholder communication, documentation, root cause analysis
Preferred skills
Outreach, Highspot, Gong, RingCentral administration, MBA
Technologies
Salesforce, Jira, CPQ, DocuSign, Highspot, Outreach, RingCentral, Gong, Zoom, Qualified, Confluence
Responsibilities
Resolve rep questions on sales tech stack, onboard and configure new hires, maintain rep-facing documentation, administer Jira workflows and automation, govern Salesforce data, support quote/contract/billing processes, perform data sync reviews and reporting
Seniority
Mid-level, hands-on IC