Sr. Technical Account Manager
Core
Own relationships with large-scale enterprise clients, leading complex implementation and onboarding projects while delivering technical account management services.
Role type
Senior Technical Account Manager
Builds
Implementation and onboarding projects for SentinelOne's AI-native security platform
Domain
Cybersecurity / Endpoint Security / Enterprise Software
Deliverable
client delivery
Required skills
Enterprise customer management, Technical project management, Strategic advisory, Multi-OS support (Windows, Mac, Linux), Scripting (Python, PHP, Unix shell), Training delivery
Preferred skills
Host-based endpoint security solutions, MongoDB, Mobile platform experience
Technologies
SentinelOne platform, MongoDB, Python, PHP, Unix shell
Responsibilities
Own overall relationship with assigned large-scale clients, Lead complex implementation and onboarding projects, Deliver professional and technical account management services, Evaluate customer environments and architecture, Collaborate with Product, Engineering, Support, and Sales to advocate for customer needs, Identify and develop upsell opportunities
Seniority
Senior, hands-on IC