Customer Success Director - Healthcare (C1 - B2B)
Core
Own and execute CLEAR's healthcare customer success strategy, driving long-term value, adoption, and expansion across the partner ecosystem.
Role type
Director, Customer Success (Healthcare)
Builds
CLEAR's secure identity platform for healthcare partners
Domain
Healthcare / Identity & Access Management
Deliverable
client delivery
Required skills
healthcare ecosystem knowledge, executive relationship management, team leadership, strategic planning, cross-functional collaboration, lifecycle management
Preferred skills
consulting background, high-growth environment experience, travel readiness
Technologies
CLEAR identity platform
Responsibilities
Drive customer success strategy for healthcare partners, build and lead a high-performing Customer Success team, establish executive-level relationships, partner cross-functionally to deliver scalable experiences, lead end-to-end lifecycle management for complex implementations
Seniority
Director, strategic leadership
