Sales Operations Analyst
Core
Supporting MongoDB's global Sales organization through operational excellence, data governance, project ownership, and process optimization to drive sales productivity.
Role type
Mid-level Sales Operations Analyst
Builds
Operational workflows, medium-scale projects, dashboards, and automation solutions for global sales teams
Domain
B2B SaaS Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce (CRM) management, SQL for data extraction and automation, root cause analysis, process improvement, stakeholder engagement, data governance, reporting and visualization (Tableau, Sigma, Power BI), B2B sales cycle knowledge
Preferred skills
Experience with research platforms (ZoomInfo, Crunchbase), managing large datasets, independent project leadership
Technologies
Salesforce, SQL, Tableau, Sigma, Power BI, ZoomInfo, Crunchbase, LeadIQ
Responsibilities
Own end-to-end operational processes for prospecting, lead management, and territory management; perform root cause analysis on operational issues; lead medium-complexity projects and coordinate cross-functional teams; collect and analyze data to create actionable business insights and dashboards; develop SQL-based automation solutions to reduce manual effort
Seniority
Mid-level, hands-on IC
