Senior Manager, Merchant Success Americas – Brazil
Core
Lead a team of Key Account Managers to grow revenue and share of wallet for enterprise merchants in the Americas, focusing on upsell/cross-sell and new country/product expansion.
Role type
Senior Manager, Key Account Management
Builds
Revenue growth and expansion for enterprise merchant portfolio
Domain
Fintech / Payments
Required skills
Team leadership, account growth strategy, pipeline generation, stakeholder management, Salesforce CRM, analytics tools, payments industry expertise, Portuguese fluency, English fluency
Preferred skills
Spanish fluency
Responsibilities
Lead and coach Key Account Managers, define account growth strategies, drive pipeline generation, engage with senior merchant stakeholders, collaborate with cross-functional teams, monitor account health data, track team KPIs, report on performance and forecasting
Seniority
Senior, hands-on IC
