Manager, Technical Program Management
Core
Lead a team of program managers to deliver end-to-end changes for the Global Sales organization, including new CPQ capabilities, CLM workflows, and quote-to-cash policies.
Role type
Manager, Technical Program Management (Revenue Operations)
Builds
Salesforce CPQ, CLM, Billing, Forecasting, and Renewals systems and processes for the Global Sales motion.
Domain
B2B SaaS / Revenue Operations / Salesforce ecosystem
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce CPQ configuration, end-to-end delivery lifecycle management, change management, cross-functional program leadership, strategic problem structuring, program health metrics analysis, business case development
Preferred skills
Salesforce administration, PMP certification, Agile/Scrum certification, MBA, B2B hardware and SaaS product experience, AI tool integration
Technologies
Salesforce, Salesforce CPQ, CLM, Billing systems, Forecasting tools
Responsibilities
Build and lead a high-performing team of program managers; Own the integrated Revenue Operations roadmap; Translate strategy into programs with Sales leadership; Run the end-to-end delivery lifecycle for complex system enhancements; Drive change management for process and system improvements; Develop the operating model and program health metrics; Lead complex, ambiguous initiatives tied to corporate strategy; Manage risk and communicate program status to leadership; Deliver impactful reporting and results; Champion AI-forward ways of working.
Seniority
Manager, hands-on IC with people management
