Member Success Manager
Core
Lead the B2C insurance sales function for the UK market, managing telesales teams to drive revenue growth and exceed targets.
Role type
Senior Commercial Insurance Sales Manager (B2C)
Builds
B2C insurance products for UK SMEs
Domain
Financial Services / Insurance
Deliverable
client delivery
Required skills
B2C insurance sales, telesales management, sales process design, objection handling, data analysis, CRM/dialer proficiency, UK regulatory knowledge
Preferred skills
UK market experience, FCA principles familiarity
Responsibilities
Lead and manage the Insurance sales function in Delhi NCR, oversee Team Leads and telesales teams to deliver sales targets, optimize end-to-end sales process and CRM workflows, monitor performance metrics and conduct call quality reviews, set targets and run incentive programs, handle escalations and complex queries, prepare performance reports for stakeholders, partner with Finance on revenue forecasts, support recruitment and training of sales staff, collaborate with cross-functional teams, ensure compliance with UK regulatory standards.
Seniority
Senior, hands-on IC with team leadership