Telemarketing (Citibank), Analyst
Core
Maximize sales of AIA products and services by selling directly to retail customers via call center and online platforms to meet individual and team quotas.
Role type
Telemarketing Analyst
Builds
Sales of AIA products and services
Domain
Financial Services
Required skills
Outbound call center experience, Telemarketing experience, Telesales experience, Financial industry knowledge, Lead conversion, Regulatory adherence
Preferred skills
BCP certification, PGI certification, HI certification
Technologies
Call center infrastructures, Online platforms
Responsibilities
Perform telemarketing calls to leads provided by partners, Understand customer needs and recommend suitable products, Convert leads to sales through telemarketing activities, Ensure call activities adhere to regulations and quality standards