Telemarketing (Citibank), Analyst
Core
Drive sales of insurance products and services to retail customers via call center and online platforms to meet individual and team quotas.
Role type
Telemarketing Analyst
Builds
Insurance product sales
Domain
Financial Services / Insurance
Required skills
Outbound call center experience, Telemarketing, Telesales, Customer needs analysis, Product recommendation, Regulatory compliance
Preferred skills
BCP, PGI, HI Certification
Technologies
Call center infrastructure, Online platforms
Responsibilities
Perform telemarketing calls to leads provided by partners, Understand customer needs and recommend suitable products, Convert leads to sales, Ensure call activities adhere to regulations and quality standards
Seniority
Mid-level (2-5 years experience)