Professional Services Manager II, Enterprise
Core
Act as a Trusted Advisor to drive pre-sale and post-sale initiatives for Axon's suite of evidence management and body-worn camera products, ensuring customer adoption and successful deployment.
Role type
Senior Professional Services Manager (Enterprise)
Builds
Deployment of Axon body-worn cameras, Evidence.com, and Professional Services Packages for corporate, retail, and security organizations.
Domain
Public Safety / Digital Evidence Management / SaaS
Required skills
Project management, Technical deployment, Stakeholder management, Training and documentation, Resource tracking, SaaS implementation
Preferred skills
Axon product knowledge, Digital evidence management systems, Corporate/retail/security sector experience
Technologies
Smartsheets
Responsibilities
Engage with corporate leaders for pre-sale consulting and needs assessments; Plan and execute complex product implementations; Oversee project scope and timelines; Develop training plans and documentation; Collaborate with Sales, Customer Success, and Product teams.
Seniority
Senior, hands-on IC