Deployment Strategist
Core
Help customers successfully implement and use Duna's identity product for the global economy.
Role type
Senior Customer Success / Deployment Strategist
Builds
Customer implementation flows, documentation, and tooling
Domain
Identity technology / Global economy
Deliverable
client delivery
Required skills
Project management, stakeholder management, product requirements breakdown, systems thinking, complex problem solving
Preferred skills
Ability to explain complex ideas simply, calm in ambiguous situations
Responsibilities
Work closely with customers to help them implement the product, manage relationships in complex enterprise dynamics, prioritize product requirements early in implementation, collaborate with product and engineering to improve implementation flows, shape customer interaction processes by improving documentation and tooling
