CareerPlanSign in

Director, Deployment Operations

Ottawa Office💼 Full-time💰 $156,696–$195,870🗓 2026-10-05 → 2026-10-07

Core

Own the end-to-end sales-to-deployment operating model, leading a team focused on deployment execution, optimization, automation, and operations enablement to convert contracted revenue into recurring revenue.

Role type

Director, Deployment Operations (Strategic IC)

Builds

End-to-end deployment operating model, automation initiatives, and partner/field strategies

Domain

B2B SaaS / Video Security / Physical Security

Required skills

Operations leadership, end-to-end operating model design, process improvement, automation, capacity planning, cross-functional influence, partner management, financial acumen (ARR)

Preferred skills

Physical security/IoT experience, channel network management, operations tooling (Salesforce, Jira, etc.), Lean/Six Sigma

Responsibilities

Define and improve the sales-to-deployment workflow; lead and develop a high-performing leadership team; drive automation and process-improvement initiatives; ensure on-time, high-quality deployments to realize ARR; partner with Sales, CS, Support, and Finance; establish governance, SOPs, and KPIs; oversee partner and field strategy; resolve high-impact escalations.

Seniority

Director, strategic advisor & cross-functional leader (via careerplan.io/jobs/0a973f6b-f097-4975-8dad-35f8c1f54bfd-director-deployment-operations-at-solink)