Growth Manager (Taiwan)
Core
Manage a portfolio of top-tier clients, provide concierge-level support, and drive client growth for a leading crypto exchange.
Role type
Growth Manager (Client Success & Operations)
Builds
Client retention, new business acquisition, and seamless client experience for OKX trading platform and dApps
Domain
Cryptocurrency / Financial Services
Deliverable
client delivery
Required skills
Client portfolio management, market intelligence, cross-functional collaboration, analytical reporting, Mandarin fluency
Preferred skills
Experience in cryptocurrency space, proficiency with Google Analytics and Amplitude
Technologies
Google Analytics, Amplitude
Responsibilities
Provide concierge-level support and rapid response to client issues; Manage a portfolio of top-tier clients as their main point of contact; Partner with Product, Marketing, Risk, and Compliance teams to champion client growth; Represent the brand at exclusive events to strengthen loyalty and attract new business
Seniority
Mid-level, hands-on IC