Senior Manager, Account Management
Core
Drive customer growth, retention, and financing adoption for home services companies while leading a team of Account Managers.
Role type
Senior Manager, Account Management
Builds
Point-of-sale financing solutions for home services contractors
Domain
Financial services / Home services lending
Required skills
Account management, team leadership, strategic upselling, customer success, data analysis, stakeholder engagement, onboarding management, performance coaching, cross-functional collaboration, business acumen
Preferred skills
Home improvement sales, lending, financial services, point-of-sale financing, Salesforce, Tableau, Excel
Technologies
Salesforce, Tableau, Excel
Responsibilities
Own revenue performance across assigned accounts and branches; Develop and execute strategic account plans; Engage directly with decision-makers to maximize product adoption; Monitor account health and identify growth opportunities; Lead, coach, and develop a team of Account Managers; Collaborate with lender operations, sales, product, and engineering teams; Prepare executive-level business reviews and strategic recommendations.
Seniority
Senior, hands-on IC with people management