Senior Manager - Account Management (North Island)
Core
Lead a team of Account Management Leads and Managers to drive retention, renewal, and expansion for Halter's farming customers in the North Island, designing scalable operating models and standards.
Role type
Senior Manager, Account Management (Leadership)
Builds
Halter's account management operating model, standards, and team capability for the North Island region.
Domain
AgTech / Sustainable Farming
Required skills
Team leadership, strategic planning, performance management, stakeholder collaboration, process design, recruitment, coaching, data-driven decision making, cross-functional influence
Preferred skills
Experience in SaaS account management, agribusiness knowledge, ability to travel frequently
Technologies
Salesforce
Responsibilities
Own regional revenue retention and growth targets; design and implement account management standards and systems; hire, coach, and develop Account Management Leads and Managers; partner with Revenue Ops, Marketing, and Product to improve customer experience; represent the Voice of the Customer to shape product development.
Seniority
Senior, hands-on IC with leadership scope