Program Support Officer
Core
Provides essential administrative and coordination support to the Training Design & Development team, ensuring operational learning and training materials are developed, quality-assured, and delivered effectively.
Role type
Administrative and coordination specialist (training & development)
Builds
Operational learning and training materials, schedules, meetings, resources, and logistics
Domain
Emergency services (firefighting) + Learning & Development
Required skills
Analytical skills, administration skills, attention to detail, communication skills, computer literacy, ability to manage competing priorities
Preferred skills
Knowledge of financial systems
Responsibilities
Coordinate schedules, meetings, resources, and logistics; maintain accurate records and systems; support preparation of documents, reports, and presentations; provide administrative support for learning and student management systems; undertake research and data processing; build relationships with internal and external stakeholders
Seniority
Mid-level, individual contributor