Junior Desktop Engineer – Techbar Support
On-site
Core
Provide in-person TechBar and desktop support to end users, troubleshooting hardware, software, and application issues.
Role type
Junior Desktop Support Engineer
Builds
Workplace technology experience and device/application functionality
Domain
IT Support / Desktop Engineering
Deliverable
client delivery
Required skills
Desktop support, hardware troubleshooting, software troubleshooting, Windows device management, business application support
Preferred skills
Endpoint management tools (Microsoft Intune, JAMF, SCCM), endpoint security tools, TechBar/walk-up support experience
Responsibilities
Provide face-to-face TechBar support, troubleshoot device and application issues, assist with technical queries, escalate complex issues
Seniority
Junior, hands-on IC
