Account Manager
Core
Manage and grow a portfolio of pharmacy and healthcare software customers, driving product adoption, retention, and revenue expansion.
Role type
Account Manager (SaaS/Healthcare)
Builds
Pharmacy dispensing and point-of-sale (POS) software solutions
Domain
Healthcare technology / Pharmacy software
Deliverable
product features
Required skills
Contract negotiation, QBRs and demos, opportunity qualification and closing, dashboard and adoption metrics analysis, stakeholder influence, territory planning, CRM management, risk anticipation
Preferred skills
Pharmacy operations knowledge, clinician/pharmacist engagement
Technologies
CRM, dashboards, health scores
Responsibilities
Build trusted relationships with pharmacy stakeholders, drive product adoption across target sites, identify expansion opportunities, manage renewals and reduce churn, coordinate with Sales, Customer Success, Product and Support teams
Seniority
Individual Contributor
