Renewals Specialist
Core
Partner with sales teams to facilitate contract renewals, manage pipelines, and ensure large contracts are renewed on-time and quoted accurately for Stripe's financial infrastructure platform.
Role type
Senior Renewals Specialist (Account Management)
Builds
Contract renewals and expansion opportunities for enterprise and startup clients
Domain
Financial technology / Payments
Deliverable
client delivery
Required skills
Renewals management, pipeline analysis, quote creation, process optimization, cross-functional partnership, data-driven decision making, strategic thinking
Preferred skills
Lean Six Sigma certification, financial services/payments industry experience
Technologies
CRM tools, data analysis platforms
Responsibilities
Proactively manage Renewal pipelines and activity milestones; Research user purchase and renewal history; Manage KPIs relating to Renewal coverage scope; Gather requirements for renewal and upsell opportunities; Assist with complex quote creation; Help develop and execute Renewals Desk strategy; Identify and optimize repeatable processes; Report on cadence to key stakeholders
Seniority
Senior, hands-on IC with leadership responsibilities