Schools ICT Engineer
Core
Provide onsite ICT support to students, staff, and visitors within a large secondary school, ensuring smooth operation of day-to-day IT services.
Role type
Onsite ICT Support Engineer
Builds
End-user devices, application updates, and reliable IT environments for educational settings
Domain
Education / Public Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft OS support (Windows 10/11, Server), hardware troubleshooting (PCs, laptops, printers, projectors), networking fundamentals, device deployment, mixed environment support (Apple/Microsoft), asset management
Preferred skills
Education sector experience, proactive problem-solving, customer service focus
Technologies
Windows 10/11, Windows Server, MFD printers, Apple devices
Responsibilities
Log and resolve ICT incidents within SLAs, build and configure end-user devices, install and update applications, support school events, manage IT assets
Seniority
Junior to Mid-level, hands-on IC