Senior Implementation Consultant
Core
Configure and implement cloud-based software solutions for beauty and wellness clients, managing data migration, system setup, and proof of concepts.
Role type
Senior Implementation Consultant
Builds
Cloud-based business management platforms for salons, spas, and fitness studios
Domain
SaaS / Beauty and Wellness
Required skills
Data transformation, system validation, data migration, data mapping, legacy software data structures, SLA adherence, risk mitigation
Preferred skills
MS Excel, database systems, HTML, Web Design, data migration tools/scripts
Technologies
Zenoti, MS Excel, HTML, database systems
Responsibilities
Solution and configure Zenoti to meet customer's business processes; Extract, transform and load data across systems into Zenoti; Design and setup proof of concepts and pilots for high priority customers; Identify significant risks and drive mitigation plans; Address customer issues and concerns; Maintain complete documentation; Ensure adherence to SLAs and key metrics; Coordinate with internal teams to meet customer needs.
Seniority
Senior, hands-on IC