Director, Strategic Accounts
Core
Lead and scale a team of Strategic Account Executives to drive revenue growth and cross-sell Twilio's communication platform to existing named accounts in the Regulated Verticals Healthcare sector across North America.
Role type
Senior IC Director of Strategic Accounts (Healthcare)
Builds
Twilio's communication platform (messaging, contact centers) for healthcare enterprises
Domain
Healthcare / Enterprise SaaS / Communications
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Technical solutions selling, team leadership (6-8 ICs), consultative sales philosophy, pipeline management, forecasting, cross-functional collaboration, data-driven methodology, quantitative analysis
Preferred skills
Experience with Contact Centers, Messaging, Call Tracking, communication solutions
Technologies
Twilio platform, CRM systems
Responsibilities
Lead, mentor, and scale a high-performing team of Strategic Account Executives; conduct weekly 1:1s and provide tactical/strategic deal guidance; support complex deal execution and strategic prospect/customer meetings; maintain accurate CRM data and provide weekly forecasts to upper management
Seniority
Senior, hands-on IC with team leadership