Senior Sales Operations Analyst
Core
Develop strategy, process, and reporting for the Sales department to drive cross-functional strategic insights and data-driven decisions.
Role type
Senior Sales Operations Analyst
Builds
Sales process efficiency, KPI dashboards, and reporting infrastructure for internal teams and executives.
Domain
SaaS / Customer Engagement Platform
Deliverable
dashboards & analysis
Required skills
Salesforce administration, Excel, data analysis, process improvement, cross-functional collaboration, KPI reporting
Preferred skills
Sales organization experience, high-growth startup background, Salesforce certification, forecasting expertise
Technologies
Salesforce, Excel
Responsibilities
Report business KPIs and identify key insights across Marketing, Sales, Finance, and Customer Success; Identify new processes and tools to increase automation and reduce manual overhead; Partner with Sales management to improve decision-making and productivity; Create and maintain KPI dashboards for business partners; Perform ad-hoc analysis to support strategic and tactical initiatives; Administer Salesforce (reports, dashboards, layouts, territory module, user management).