Manager, Account Management
Core
Lead and mentor a team of account managers to grow strategic merchant relationships and payments revenue for enterprise clients.
Role type
Manager, Account Management
Builds
Strategic merchant relationships and payments revenue
Domain
Financial technology / Payments
Deliverable
client delivery
Required skills
Team leadership and coaching, Strategic account planning, Contract negotiation, Executive engagement, Cross-functional collaboration, Project management, Talent acquisition and retention, Performance metrics management, Ambiguity navigation
Preferred skills
Payments industry experience, Enterprise merchant experience
Responsibilities
Motivate and coach team members on strategic planning and negotiations; Build C-level relationships and support critical merchant escalations; Hire and develop diverse talent; Define and monitor Commercial OKRs; Collaborate cross-functionally to relay merchant feedback to HQ; Drive automation and scale initiatives; Manage key merchants hands-on.
Seniority
Manager, hands-on leadership
