Account Manager SMB - Benelux & Nordics
Core
Manage a portfolio of Small and Medium-sized Business (SMB) accounts in the Benelux and Nordic regions to drive customer satisfaction, growth, and margin.
Role type
Account Manager (SMB)
Builds
Customer business travel programs and Perk product adoption
Domain
Travel technology / SaaS
Deliverable
client delivery
Required skills
Account management, customer success, data analytics, up-selling, cross-selling, relationship building, problem-solving, prioritization, time management
Preferred skills
SaaS or travel-tech background, Dutch native speaker, fluent English (C1), Benelux market experience
Technologies
Perk platform, data analytics tools
Responsibilities
Own a portfolio of SMB customers and develop high-level engagement with key decision makers; Gain deep understanding of customer business to maximize Perk usage; Identify growth opportunities and add new business; Leverage data analytics for regular business reviews and presentations; Act as key contact between internal teams and Account Management for smooth product integrations; Prioritize time to maximize impact in key business areas.
Seniority
Individual Contributor
