Senior Solutions Engineer
Core
Lead technical presales, integrations, and customer onboarding for a SaaS platform powering decentralized online marketplaces in digital media.
Role type
Senior Solutions Engineer (Technical Presales & Integration)
Builds
SaaS platform enabling brands to match with consumers via search and comparison marketplaces
Domain
Digital Media / Performance Marketing / SaaS
Deliverable
product features
Required skills
API design and integration, technical system design, complex technical concept explanation, customer integration support, technical documentation, cross-functional collaboration
Preferred skills
API-first platform experience, fintech or insurtech background, carrier integration knowledge, presales architecture diagramming, SLA-driven support models
Technologies
SaaS platforms, APIs, sandbox environments, ticketing systems
Responsibilities
Partner with Sales as technical lead throughout the sales cycle; deliver technical demos and solution walkthroughs; serve as SME on platform APIs and integrations; act as escalation point for integration tickets; create and maintain technical documentation and integration guides; align Engineering with customer-facing messaging.
Seniority
Senior, hands-on IC