Senior Training Specialist
Core
Design and deliver scaled technical training programs to help commercial and mid-market customers derive value from Samsara's IoT platform.
Role type
Senior Technical Trainer (Customer Education)
Builds
Cohort-based training sessions, live webinars, and digital learning assets for the Scale segment
Domain
SaaS / IoT / Connected Operations
Deliverable
product features
Required skills
Instructional design, facilitation of live webinars, content development, data analysis for content iteration, product expertise, stakeholder collaboration
Preferred skills
SaaS product training background, experience with LMS and community platforms, familiarity with virtual classroom tools
Technologies
Samsara Community, in-house AI tools, Slido, webinar platforms, LMS
Responsibilities
Build and facilitate cohort-based learning journeys, design innovative training experiences, produce and adapt training materials, manage live session logistics, identify customer knowledge gaps, collaborate with Product and Customer Success teams
Seniority
Senior, hands-on IC
