Senior Implementation Consultant
Core
Implement and configure Zenoti's cloud-based software solution for beauty and wellness clients to streamline operations and increase revenue.
Role type
Senior Implementation Consultant
Builds
Production software implementations and proof-of-concept pilots for enterprise clients
Domain
SaaS / Beauty and Wellness
Required skills
Enterprise software implementation, API integrations, data migration, solution design, requirements gathering, customer training, project management, technical documentation, problem-solving
Preferred skills
Wellness/spa industry experience, HTML/JavaScript, MS Office/JIRA/Basecamp
Technologies
Zenoti, APIs, Web Services, JIRA, Basecamp, MS Office
Responsibilities
Define customer requirements and drive adoption, conduct demos and solution reviews, configure software and design proof-of-concepts, identify risks and implement mitigation plans, address customer issues, maintain documentation, coordinate with internal teams, align working hours to customer timezones
Seniority
Senior, hands-on IC