Product Specialist, Productivity
Core
Strategic technical partner for Account Executives engaging large public safety agencies, leading discovery, solution design, and SOW development for Axon's RMS ecosystem.
Role type
Senior quota-carrying Product Specialist (Technical Sales/Pre-sales)
Builds
Customized RMS and Dispatch workflows, pre-sales strategies, and long-term customer relationships for public safety agencies.
Domain
Public Safety / Law Enforcement / Records Management Systems (RMS)
Deliverable
product features
Required skills
Complex customer discovery, technical solution design, SOW development, public safety workflow expertise, high-stakes presentation, cross-functional collaboration, quota management
Preferred skills
Experience with PSAP operations, API/SDK fluency, industry thought leadership, mentoring junior advocates
Technologies
RMS (Records Management System), Dispatch systems, Cloud-based systems, APIs/SDKs
Responsibilities
Lead deep discovery with senior and end-user stakeholders to identify pain points; Develop and present sophisticated RMS workflows solving multi-stakeholder challenges; Own project scoping and SOW development for public sector deals; Build pre-sales strategy with Account Executives including target-agency mapping; Represent Axon as a thought leader at national organizations like NENA and APCO; Mentor junior advocates and participate in hiring.
Seniority
Senior, hands-on IC with quota responsibility